Terms and Conditions

Effective date: September 6, 2026

In plain language

  • These Terms cover your use of tledgers.ca. Professional services are governed by the Engagement Agreement you enter into with us, which takes priority if the two conflict.
  • Browsing the Website, downloading a guide, submitting a form, booking a consultation or exchanging messages with us does not make you a client and does not make T-Ledgers responsible for a tax filing, CRA deadline or other obligation. That happens only when we accept an engagement in writing.
  • Website content is general information, not professional advice for your circumstances.
  • Our content and branding belong to us. You are welcome to link to it; please do not copy or commercially exploit it.

1. About T-Ledgers

These Website Terms of Use (“Terms”) govern access to and use of tledgers.ca, together with the pages, articles, forms, downloads, tools, resources and functionality made available through it (collectively, the “Website”).

The Website is operated by:

T-Ledgers Accounting Inc.
Unit 102 – 89 Skyway Avenue
Etobicoke, Ontario M9W 6R4
Canada

Throughout these Terms, “T-Ledgers”, “we”, “us” and “our” mean T-Ledgers Accounting Inc.

By accessing or using the Website, you agree to these Terms. If you do not agree, you should not use the Website.

T-Ledgers provides accounting, tax, bookkeeping, payroll, advisory and related business services.

We are not a law firm and do not provide legal advice. Any incorporation, registration, corporate compliance or administrative support provided by T-Ledgers is limited to the scope specifically agreed with the client. Where legal advice is required, clients should obtain advice from qualified legal counsel.

2. Professional services are governed by your Engagement Agreement

Professional services provided by T-Ledgers are governed by the applicable proposal, engagement letter, statement of work, service terms, payment terms, authorizations and other documents accepted in connection with the engagement (collectively, the “Engagement Agreement”).

If these Website Terms are inconsistent with an Engagement Agreement, the Engagement Agreement prevails with respect to the professional services covered by that Engagement Agreement.

These Website Terms do not amend or override any fees, advance payments, installment arrangements, recurring fees, minimum service periods, financing terms, cancellation provisions, refund provisions, scope restrictions, confidentiality obligations, limitation-of-liability provisions, dispute provisions or other terms contained in an Engagement Agreement.

3. When a professional relationship begins

Accessing the Website, completing a form, downloading a resource, booking or attending a consultation, receiving an estimate, speaking with a team member or exchanging messages with T-Ledgers does not, by itself, create an accountant-client relationship, CPA-client relationship, advisory relationship, fiduciary relationship or other professional-services relationship.

A professional relationship begins only when T-Ledgers has expressly accepted an engagement in writing, normally through an accepted proposal, signed engagement letter or other written Engagement Agreement.

Until T-Ledgers expressly accepts responsibility for a matter, T-Ledgers has not assumed responsibility for any tax filing, return, payment, election, objection, appeal, CRA response, payroll filing, information return, deadline, limitation period or other compliance obligation.

If your matter is time-sensitive, you remain responsible for ensuring that a qualified professional has expressly confirmed in writing that responsibility for the matter has been accepted.

T-Ledgers may decline any prospective engagement for any legitimate business or professional reason, including capacity, conflicts, risk, professional considerations, incomplete information, regulatory concerns or the nature of the requested work.

4. Website content is general information only

Articles, blog posts, guides, calculators, examples, videos, FAQs, downloads and other Website content are provided for general informational and educational purposes.

They do not constitute individualized accounting, tax, financial, investment, legal, valuation, audit, assurance or other professional advice.

You should not take, or refrain from taking, action solely on the basis of general Website content.

Tax legislation, regulations, CRA administrative policies, rates, deadlines, case law, government programs and professional standards can change.

Unless expressly stated otherwise, Website content reflects our understanding when it was prepared or published. T-Ledgers is not obligated to update previously published material when circumstances or rules later change.

5. No guarantee of results

T-Ledgers does not guarantee through the Website that:

  • a tax refund will be received;
  • a deduction, credit or expense will be allowed;
  • a return will be accepted without review;
  • the CRA or another authority will agree with a position;
  • an audit or review will not occur;
  • an objection or appeal will succeed;
  • penalties or interest will be reduced;
  • voluntary-disclosure relief will be granted;
  • financing will be approved;
  • a government application will be approved;
  • a particular tax outcome will be achieved; or
  • work will be completed by a particular date.

A particular result or deadline is guaranteed only where the applicable Engagement Agreement expressly identifies that specific result or completion date as a guaranteed commitment.

Target dates, estimates, expected completion dates, timelines and anticipated outcomes are not guarantees unless expressly stated to be guaranteed.

Testimonials, case studies, statistics, examples and past results do not guarantee that another client will achieve the same or a similar result.

No third party may rely on Website content as a professional report, opinion, certification or assurance from T-Ledgers.

6. Pricing, packages and hourly rates

T-Ledgers may publish package prices, starting prices, estimated prices or indicative pricing for certain services.

Unless expressly stated to be a binding offer, Website pricing is informational.

The final scope and price of professional services are determined by the applicable Engagement Agreement and may take into account factors including transaction volume, complexity, condition of records, number of accounts or entities, periods involved, urgency, regulatory requirements, professional risk, staffing requirements and work required.

Unless otherwise agreed in writing, additional or out-of-scope professional services requested by a client and accepted by T-Ledgers may be charged at T-Ledgers’ standard professional rate of $250 per hour, plus applicable taxes and expenses.

T-Ledgers may change its standard hourly rate prospectively from time to time.

Where an Engagement Agreement specifies a different hourly rate or fee arrangement, the Engagement Agreement prevails.

Published prices, packages and rates may be changed at any time for future engagements.

Applicable taxes are additional unless expressly stated otherwise.

7. Payments, advance fees, installments, cancellations and refunds

Payment terms for professional services are governed by the applicable Engagement Agreement.

This includes advance fees, deposits, retainers, installment payments, recurring charges, minimum commitments, financing, late payments, dishonoured payments, collection costs, termination, cancellation and refunds.

Nothing on the Website creates a refund, cancellation or credit right beyond a right expressly provided in an Engagement Agreement or required by applicable law.

Where mandatory consumer-protection or other statutory rights apply, those mandatory rights are not excluded by these Terms.

8. Third-party financing

T-Ledgers may introduce clients to independent financing, lending or payment-plan providers.

Unless expressly stated otherwise, the financing provider is independent of T-Ledgers, makes its own eligibility and credit decisions, determines its own financing terms and repayment requirements, and does not guarantee approval.

An agreement between a client and a third-party financing provider is separate from the client’s professional engagement with T-Ledgers.

T-Ledgers is not responsible for a third-party financing provider’s credit decisions, systems, availability, acts or omissions.

9. Information you provide

When you provide information to T-Ledgers, you represent that, to the best of your knowledge:

  • the information is accurate;
  • it is not materially misleading;
  • you have authority to provide it; and
  • where it concerns another person, you have the authority, consent or other lawful basis necessary to disclose it.

T-Ledgers may rely on information supplied by you unless circumstances reasonably indicate otherwise.

You are responsible for promptly notifying us if information becomes inaccurate, incomplete or outdated.

T-Ledgers is not responsible for adverse consequences resulting from materially inaccurate, incomplete, misleading or late information supplied to us.

10. Communications

When you provide T-Ledgers with contact information, we may use it to respond to an inquiry, schedule appointments, administer an engagement, request documents, communicate deadlines, send invoices or payment notices and otherwise manage our relationship with you.

Where we have consent or another lawful basis under Canada’s Anti-Spam Legislation, we may also send educational, marketing or promotional communications by email, SMS or other channels.

Promotional communications will include an applicable unsubscribe mechanism.

Unsubscribing from promotional communications does not prevent T-Ledgers from sending communications necessary to administer an inquiry, engagement, payment, deadline or other existing relationship.

By communicating with us electronically, you acknowledge that email, SMS and Internet communications involve inherent security and delivery risks.

Unless another method has been agreed, you authorize us to respond using the electronic contact information you have provided.

11. Privacy

T-Ledgers’ collection, use, disclosure, storage and protection of personal information are described in the T-Ledgers Accounting Inc. Privacy Policy available at:

https://tledgers.ca/privacy-policy-2/

The Privacy Policy is a separate privacy notice and does not create contractual rights beyond those arising under applicable privacy law or an applicable Engagement Agreement.

Professional confidentiality and client-information obligations are separately governed by applicable professional requirements and the Engagement Agreement.

12. Client portals and connected services

T-Ledgers may provide clients with access to a client portal, accounting system, document exchange platform or other connected service.

Access may be subject to these Terms, the Engagement Agreement, T-Ledgers security requirements and the provider’s applicable terms.

You are responsible for protecting your usernames, passwords, authentication methods and devices.

T-Ledgers may suspend or restrict access where reasonably required because of security concerns, misuse, termination of an engagement, non-payment, regulatory requirements or another legitimate business reason.

13. Third-party technology

T-Ledgers uses third-party technology to operate its Website and professional practice, including systems for forms, scheduling, customer relationship management, communications, document exchange, client portals, accounting, bookkeeping, tax, payroll, proposals, electronic signatures, payments, workflow, automation, transcription, analytics and other business functions.

Third-party systems can experience outages, errors, delays, security incidents or changes in functionality.

To the maximum extent permitted by law, T-Ledgers is not liable for losses caused solely by an independent third-party provider or event outside T-Ledgers’ reasonable control.

14. Third-party websites

The Website may link to government websites, software providers, professional organizations, financing providers, directories, social-media services and other external websites.

Providing a link does not constitute a guarantee or endorsement unless expressly stated.

T-Ledgers does not control third-party websites and is not responsible for their content, security, availability, privacy practices, products, services or representations.

15. Comments and submissions

If the Website allows comments or other public submissions, you are responsible for what you post.

You grant T-Ledgers a non-exclusive, royalty-free licence to display, edit, moderate and remove your submission, and you agree not to post material that is unlawful, defamatory, infringing, confidential, misleading, malicious or promotional.

T-Ledgers may edit or remove submissions at its discretion.

16. Intellectual property and trademarks

Unless otherwise indicated, the Website and its content are owned by or licensed to T-Ledgers.

This includes text, articles, guides, graphics, photographs, videos, designs, calculators, templates, downloads, layouts, branding, service descriptions, methodologies and other original material.

The T-Ledgers Logo & Design is a registered Canadian trademark of T-Ledgers Accounting Inc., Registration No. TMA1401783.

The T-Ledgers name, logo, branding and associated intellectual property may not be used in a manner that falsely suggests authorization, affiliation or endorsement.

You are granted a limited, revocable, non-exclusive and non-transferable right to access Website content for lawful personal or internal business informational purposes.

Without our prior written permission, you may not:

  • reproduce or republish substantial portions of Website content;
  • sell or sublicense Website content;
  • remove copyright or trademark notices;
  • use our branding in your advertising or marketing;
  • falsely imply affiliation with T-Ledgers;
  • systematically scrape, extract or reproduce Website content except as provided below;
  • create a competing database using our content;
  • use substantial Website content to train a competing AI, automated-content or commercial information service; or
  • otherwise exploit Website content commercially.

Systematic scraping, extraction, reproduction or automated collection of Website content is prohibited without our prior written consent, except to the extent such restriction is prohibited by applicable law. This does not restrict indexing by search engines and similar services that comply with our robots.txt file.

Ordinary links to publicly accessible Website pages are permitted provided they do not falsely imply endorsement or affiliation.

17. Acceptable use

You must not use the Website to break the law, commit fraud, impersonate another person, submit information without authority, introduce malicious software, obtain unauthorized access, interfere with security, circumvent technical restrictions, infringe intellectual property rights, harass T-Ledgers personnel, distribute spam or compromise T-Ledgers, our clients, our systems or another person.

T-Ledgers may block, restrict or suspend Website access where it reasonably believes these Terms have been violated or access creates a security or operational risk.

18. Website availability and security

T-Ledgers may change, modify, suspend, restrict or discontinue any part of the Website at any time.

We do not guarantee that the Website will always be available, uninterrupted, error-free, current or free from harmful components.

We use reasonable security measures appropriate to our systems, but no Internet-connected environment can be guaranteed to be completely secure.

You must not probe, test, circumvent or attempt to bypass Website security without express written authorization.

19. Website disclaimer

This section concerns use of the Website itself and does not replace any professional obligation expressly assumed under an Engagement Agreement.

The Website and its general informational content are provided “as is” and “as available.”

To the maximum extent permitted by law, T-Ledgers makes no warranty that Website content is suitable for your individual circumstances, that all information is complete or current, that the Website will always function without interruption, that third-party links will remain available or that the Website will satisfy every user’s requirements.

20. Limitation of liability for Website use

This section applies to Website use and not professional services governed by an Engagement Agreement.

To the maximum extent permitted by applicable law, T-Ledgers and its directors, officers, employees, contractors and agents will not be liable for indirect, incidental, special, punitive, exemplary or consequential damages arising solely from use of the Website, inability to use the Website, reliance on general Website content or Website availability.

This includes, where legally permissible, lost profits, lost opportunity, business interruption, lost savings and loss of data.

For claims arising solely from free use of the Website and not from a professional engagement, T-Ledgers’ aggregate liability will not exceed CAD $100.

Nothing in these Terms excludes or limits liability that applicable law does not permit to be excluded or limited.

21. No liability where no engagement has been accepted

Where T-Ledgers has not expressly accepted a professional engagement concerning a matter, you remain responsible for decisions made in reliance on general Website content or preliminary communications.

To the maximum extent permitted by law, T-Ledgers is not responsible for penalties, interest, taxes, lost deductions, lost credits, missed elections, missed deadlines, filing consequences or other losses arising because a person assumed that Website content, a consultation request, an email, a voicemail, a social-media message or other preliminary communication constituted acceptance of professional responsibility.

22. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless T-Ledgers and its directors, officers, employees and agents against third-party claims, losses, costs and reasonable legal expenses resulting from your unlawful use of the Website, information you knowingly provide without proper authority, infringement of another person’s rights, fraud, intentional misconduct or a material breach of these Terms.

This section does not apply to the extent an indemnification obligation is prohibited by applicable consumer-protection or other mandatory law.

23. Governing law

Subject to mandatory rights that cannot lawfully be excluded, these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario.

Disputes relating solely to the Website and not governed by an Engagement Agreement are subject to the jurisdiction of the courts of Ontario.

Disputes concerning professional services are governed by the applicable Engagement Agreement.

24. Mandatory rights

Nothing in these Terms is intended to waive, restrict or exclude a legal right or remedy that applicable law prohibits a person from waiving, restricting or excluding.

If a provision conflicts with a mandatory statutory requirement, that requirement prevails only to the extent of the conflict.

The remaining provisions continue in effect.

25. Changes to these Terms

T-Ledgers may update these Terms from time to time.

The current version will be posted on the Website with its effective date.

Continued use of the Website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Changes to these Website Terms do not retrospectively amend an existing Engagement Agreement unless the Engagement Agreement permits the amendment or the parties otherwise agree.

26. Severability

If any provision is determined to be invalid or unenforceable, it will be interpreted, modified or limited to the minimum extent necessary where legally permissible.

The remaining provisions continue in effect.

27. No waiver

T-Ledgers’ failure to enforce a provision on one occasion does not waive the right to enforce it later.

28. Assignment

You may not assign rights arising under these Terms without T-Ledgers’ prior written consent.

T-Ledgers may assign these Terms in connection with a corporate reorganization, merger, acquisition, financing, sale of business or transfer of substantially all relevant business assets, subject to applicable law.

29. Entire Website agreement

These Terms constitute the agreement governing general use of the Website. Our Privacy Policy separately describes how T-Ledgers handles personal information. Neither document replaces an Engagement Agreement governing professional services.

30. Contact

Questions concerning these Terms may be sent to:

T-Ledgers Accounting Inc.
Unit 102 – 89 Skyway Avenue
Etobicoke, Ontario M9W 6R4
Canada

Email: info@tledgers.ca
Telephone: (866) 254-5368